The Quality Engineer plays a critical part in driving the organisation’s success by fostering a culture of continuous improvement, ensuring product reliability, and ultimately delivering an exceptional customer experience. It requires a combination of interpersonal skills, project management capabilities, data analysis, and a commitment to innovation and excellence. The goal is to foster collaboration and ensure that continuous improvement efforts encompass all aspects of the business.
About this role
Key responsibilities
Quality Control and Assurance
- Monitoring the efficiency of manufacturing processes by tracking the percentage of products that pass quality checks on the first attempt.
- Ensure quality checks are documented and training complete.
- Monitor Product Reliability.
- Manage the Non-Conformance Process, ensuring all non-conformance investigations are conducted within the agreed timescales, with appropriate monitoring and reporting.
- Work with the Engineering team to manage changes to product designs and processes.
- Continuously monitoring and assessing systems and processes to identify areas where ISO standards may be at risk or where improvements can be made.
- Conduct process and procedure audits to assess the company’s adherence to quality standards, including ISO standards.
- Maintaining accurate records of quality-related processes and procedures.
- Create, Review, and Approve quality procedures, ensuring that quality-related procedures are well-documented and up-to-date.
- Maintain ISO certifications.
Reporting and Data Analysis
- Preparing and delivering monthly reports summarising key quality and performance metrics, data analysis and quality trends.
- Provide RCA Report for Customer where necessary.
Continuous Improvement
- Active Participation and Support Implementation of Continuous Improvement Initiatives.
- Manage actions on the company’s Improvement Log.
Customer Experience
- Focus on the overall satisfaction and experience of customers.
Requirements
- Min 5 years in Product Quality; Product Reliability; Customer Assurance (required).
- Technical / Manufacturing Qualification (Preferred Electrical; Electronic) Third Level Education (Degree desirable but not essential).
- Experience working with ISO quality standards.
- Strong leadership and interpersonal skills.
- Problem Solving Skills.
- Data Analysis.
- Strong verbal and written communication skills with well-structured communication and presentation ability to various audience levels.
- Good Microsoft Office skills (Word; Excel; PowerPoint; Visio; Outlook; Teams).
- Attention to Detail.
Other Details
- Full-time position.
- Competitive salary depending on experience.
- Excellent career development opportunities.
- Bike to work scheme.
- Continuous training, including online courses and certifications, workshops and seminars, on-the-job training, mentorship programs, and professional conferences, among others.
- Pension Scheme.
- Further Education Support.
- Employee Assistance Programme 24/7/365.
- Quarterly Social Activities.
- Free Parking.
As an equal opportunities employer, we are committed to treating our employees equally in relation to age, civil status, disability, ethnicity and race, family status, gender, membership of the Traveller community, religion, and sexual orientation. We treat our employees equally in recruitment, pay, conditions, training, work experience and career progression.
How to apply
Please email your cover letter and CV to recruitment@capitalswitchgear.com and include 'Quality Engineer' in the subject line.
Closing date for applications is August 31, 2024