QA/QC Specialist

Quality Control and Assurance:

• Complete and document Quality checks throughout all stages of the manufacturing process.
• Work closely with the Production team to ensure their consistent delivery of standard checks.
• Process audits of the manufacturing processes to ensure that SOPs are being adhered to, and finished products comply with both internal and customer requirements.
• Compile and analyse data from Quality checks to identify patterns and potential issues.
• Provide regular input to the Quality team on outcomes from QA/QC checks.
• Ensure any non-conformances are recorded and acted upon promptly.
• Complete non-conformance investigations where required in line with agreed timescales, with appropriate monitoring and reporting.
• Provide support for production trials, root cause analysis (RCAs) and improvement projects.
• Maintain accurate records of Quality related processes and procedures.
• Work closely with the Quality Engineer to draft, maintain and update technical documents related to internal Quality systems.
• Assist with the preparation for external audit activities/inspections as requested.
• Performs QA/QC duties in accordance with applicable ISO standards to ensure compliance, quality, and continuous improvement
• Represent the Quality team where required at meetings, project reviews, etc.

Reporting and Data Analysis:

• Ensure that all Quality related data is clearly documented and up to date.
• Assist in the preparation of monthly reports on Quality metrics as required.
• Provide RCA Report for customers where necessary.

Continuous improvement:

• Identify and recommend improvements to current equipment, processes, and procedures to streamline the manufacturing activities while ensuring high standards of quality.
• Be an active participant in Continuous Improvement Projects by delivering on actions, critiquing current methods and suggesting alternatives/improvements.
• Deliver assigned actions from the company’s Improvement Log.

Customer experience:

• Focus on the overall satisfaction and experience of customers.

General:

• Maintain awareness of industry trends, health & safety requirements and the International (IEC), British (BS), European (EN) and other standards which apply to our business.
• Contribute to a collaborative and innovative working environment.
• Model and promote safe and tidy work environment to ensure that strict Health & Safety and environmental guidelines are adhered to at all times.
• Deliver duties in a professional manner, with confidentiality and discretion.
• Complete all training as required for the role.
• Support as needed if requested to carry out other duties within the business.